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Why Managed Services?
Unpredictable IT costs place a real
burden on your business. Computron gives you
predictable, monthly IT expenses by eliminating the
costs of upgrades, monitoring, patching and operations
of your infrastructure. Managed Services will enable you
to
- Work smarter using fewer
resources
- Communicate and collaborate more
effectively
- Access data and applications from
any location
- Share the right information with
the right people
- Have business applications
available to you quickly and easily
- Enable technology to deliver
business benefit
- Align information technology
strategy with business strategy
- Translate business needs into
technology solutions and then implement those
solutions
- Redirect existing IT resources,
reduce unanticipated support costs and plan your
expenses accurately.
For a complete cost analysis, contact
Computron at 1890 87 66 88. You may be surprised at how
much we can reduce your current IT spending.
Why should my business choose Computron?
Have you ever been frustrated trying to
get your issue resolved while talking to an anonymous
voice in some call center on the other side of the
country or even offshore? So have we.
Computron prides itself with providing premium service
to businesses in Ireland. We will come to you and
discuss your needs in person. We believe in supporting
our local economy and will - whenever possible -
leverage local resources.
What if my business already has an IT staff?
More than a third of all our clients also
employ a part-time or full-time IT staff. By eliminating
the necessity to work on tasks that require training or
additional hiring, Computron frees your staff to focus
on the business at hand. Let us help you with your
long-term strategic technology objectives, such as:
- Intranet portal services for
employees
- Extranet portal services for
customers
- Line of business applications
- Employee technical training
- Database development and
management
- Application performance reporting
- Management of digital dashboards
- Web site development and
management
- Aligning IT goals with long-term
vision of management
- Professional training and
certifications
Computron provides a solid foundation for
these initiatives and allows your company to maximise
its IT investment.
How often are the server and software updated?
Servers and software are updated every
time an update is released according to the published
service level.
How are patches and service packs applied?
Service packs and software updates are
applied after Computron fully tests each one in the lab.
All updates are performed after business hours or
according to the customer’s schedule.
How secure is the server?
Security is of utmost importance to
Computron. We employ the latest in security technology
in all servers and monitor them continually, 24x7x365.
Any unusual activity is automatically reported to our
highly-trained monitoring team, who follow specific
escalation procedures in the event of a breach. Our
systems are protected by state of the art firewall, spam
and anti-virus systems.
Do we need an Internet connection?
Yes – Managed Services require a
broadband (DSL or Cable) or better connection. Depending
on the service a static IP address may be required as
well.
What are the contract terms?
All contracts are setup to be 1 year
contracts. All contracts have the option to cancel with
a 30-day cancellation notice. Specific terms will be in
the Service Level Agreement.
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