Server Support Plans

Deciding on a server or how to maintain and support an existing server is one of the most important   technology decisions your business can make. The server is the central location for your network to store   data, security functions and applications. Your business needs are unique and our solution providers can   help you match your needs to the best technology devices and programs to help you function efficiently.  And it doesn’t stop there, we then put a plan in place to support and maintain those items for you, so you can focus on what you do best.

Ongoing Support	€75	€149	€219
Primary Help Desk / Trouble Ticketing
Secondary Email, Voicemail Support
Integrated Reporting
Secure Server Remote Control / Remote Support
On Site Support
Priority Response
Emergency/off-business hours support
Server Maintenance
Server Software and Hardware Inventory
Software License Assistance
Microsoft Security Patch Management
Windows Error Monitoring / Alerts
Network Monitoring / Alerts
Network Policy Enforcement
Microsoft Exchange Management
Software Deployment / Update
Security
Antivirus Management
Spyware Management
Email and Backup Policies
Backup Monitoring
Password Administration
Automated Data Backup
Purchasing
Purchasing Advice